Hi guys, although Ive been selling for a good few years now, Ive just recently started selling on Brick Owl and would like to pick your brains.
Now, I seem to be getting some orders where the postage costs are for a small parcel, where its quite simple to see that it will fit into a large letter easily. Ok, no probs, I refund the difference to the buyer. BUT, looking at various parts, not only in my store, I see that BO has shipping prices at small parcel rates for even small parts and so buyers are seeing this and would probably be put off buying these parts.
For example: Part 6333996. To order this from my store its charging the price of the part and then small parcel size pricing.
Is there a way around this? Not really encountered something like this. Any advice/help would be appreciated.